THE HELPFUL SIDE OF KALEKT
A little help
with your order.
Start with the details.
Your order reference, listing, and correspondence help explain what happened. Keep those details together when asking about an order.
Looking for an update?
Check the confirmation and any tracking information supplied for the order. Include your order reference when requesting help.
Something isn’t right?
Describe the issue clearly and keep photographs of the item and packaging. Explain which part of the listing or order you are asking about.
Considering a return?
Review the terms attached to your purchase. Confirm the appropriate return arrangements before sending an item back.